Terms and Conditions of Sale and Use

1. Introduction

Welcome to Belnua. By accessing or using our website (www.belnua.com), you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our site.

The terms “Belnua,” “we,” “us,” or “our” refer to the owner and operator of this website. The term “you” refers to the user, visitor, or customer.

These Terms govern both your use of the website and, where applicable, your purchase of products through our online store.

2. Company Information

Belnua is a trading name of Belnua Ltd.
Registered office: 53b Kingsway, Chandler's Ford, Eastleigh, SO53 1FH, United Kingdom
Company registration number: 16486617
Email: contact@belnua.com

3. Website Use

  • All content on this website is for your general information only and may change without notice.
  • We do not guarantee the accuracy, completeness, or suitability of the information and materials found or offered on this website.
  • Your use of any information or materials is entirely at your own risk. We shall not be liable for any inaccuracies or errors.
  • It is your responsibility to ensure that any products or information meet your specific needs before purchase.

4. Product Information & Availability

  • We make every effort to display our products as accurately as possible, including colours, finishes, and dimensions. However, slight variations may occur due to photography, screen settings, or natural material differences.
  • All products are subject to availability. We reserve the right to discontinue or update products without prior notice.

5. Ordering & Payment

  • By placing an order, you are offering to purchase a product subject to these Terms. Orders are only accepted once confirmed by us via email.
  • We reserve the right to refuse or cancel any order, for example if a product is unavailable, pricing error is identified, or payment is not authorised.
  • Payment must be made in full before dispatch. We accept the payment methods displayed at checkout.

6. Pricing & Taxes

  • All prices are displayed in GBP (£) and include VAT (where applicable).
  • Delivery charges are shown separately at checkout.
  • We reserve the right to adjust prices at any time, but confirmed orders will not be affected.

7. Delivery

  • Delivery timescales are estimates only. We will not be liable for delays outside our reasonable control.
  • Risk in the products passes to you upon delivery. Ownership passes once full payment has been received.
  • Please ensure the delivery address provided is accurate and complete.

8. Returns & Refunds

  • We want you to be fully satisfied with your purchase. Please see our separate Returns Policy for full details.
  • Your statutory rights are not affected.

9. Account Registration

  • If you create an account on our website, you are responsible for keeping your login details secure.
  • We reserve the right to suspend or terminate accounts if misuse is suspected.

10. Intellectual Property

  • All design, text, graphics, photography, and other materials on this website are owned or licensed by Belnua.
  • Reproduction or redistribution without our written consent is prohibited.
  • Unauthorised use of this website may give rise to a claim for damages and/or a criminal offence.

11. External Links

  • This website may include links to other websites. These are provided for your convenience only.
  • We do not endorse or take responsibility for the content, privacy practices, or availability of linked websites.

12. Limitation of Liability

  • To the maximum extent permitted by law, Belnua excludes all liability for any loss, damage, or injury arising from your use of this website or the purchase of our products.
  • We do not accept liability for any indirect, special, or consequential damages.

13. Privacy & Data Protection

  • Your privacy is important to us. Please see our separate Privacy Policy for details on how we handle your personal information.

14. Governing Law

  • These Terms are governed by and construed in accordance with the laws of England and Wales.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.